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Consortia
Consortia

Customer Stories

Paymentsense

A desktop support engineer placed within a week for a major office move

Paymentsense

The challenge

Paymentsense is one of Europe's fastest-growing FinTech companies. With a workforce of over 500, it offers business payment services to over 70,000 small businesses in the UK and Ireland.

Paymentsense required an experienced Desktop Support Engineer to assist with a large office relocation project.

The project involved designing new floor plans, configuring and implementing group policies, and setting up devices such as PCs, iMacs, laptops, monitors and port replicators. The engineer also had to deploy licensed software, provide ongoing support to users, and resolve incidents logged with the helpdesk.

Our solution

Consortia worked the brief and sourced a suitable candidate at speed, removing the burden of finding the right person while the client's team focused on the move.

The results

Within the week, from brief to placement, the placed contractor began a three-month contract to implement the project. Feedback noted a strong work ethic and reliability throughout.

The process was very simple and streamlined. From beginning to end it was clear and concise. Consortia took away the headache of sourcing someone good when I didn't have the time. The contractor had a good work ethic and was punctual throughout.

Head of IT Operations, Paymentsense

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